After your eye examination, the optometrist will give your results to one of our experienced dispensers.  Our dispensers aim to create a relaxed and informal environment to go through the following with you:

  • The dispenser will interpret your prescription and give recommendations and advice on the best optical lenses for you taking into consideration your prescription, lifestyle, hobbies and interests
  • The dispenser will spend as long as you need helping you to try on frames and will assess the shape, size, fit and colour. Our dispensers won't rush you as we understand that choosing a new pair of glasses takes thought and time
  • The dispenser will take some measurements, including your pupillary distance, to ensure you achieve the best possible vision through your new lenses
  • The dispenser will order your bespoke lenses to your prescription and the measurements taken, and arrange for these lenses to be fitted to your chosen frame. The dispenser can also arrange for your new lenses to be fitted to your current frame if you prefer 
  • On collection of your glasses, the dispenser will carry out any adjustments needed so your frame fits you perfectly and you achieve the best possible vision

Our patients are also welcome to take a copy of their prescription, though the guidance of The College of Optometry should be considered, which says:

‘You have a right to have your prescription dispensed wherever you choose. However, as prescribing and dispensing of spectacles are closely linked it is best to have your spectacles dispensed where you have your eyes examined. It is often more difficult to resolve any problems you may have with your spectacles when prescribing and supply are separated.'